Shipping Policy

Major cities: 2-5 business days from dispatch.
Regional and remote areas: 5-10 business days from dispatch.

Every order ships free across Australia. No minimums, no surprises at checkout.

Orders are dispatched within 1-2 business days. You'll receive a tracking number by email when your parcel is on its way.

We ship via Australia Post and Sendle depending on location, whichever gets your order to you faster.

Australia-only at the moment. Sign up to our list to know when we open international.

If tracking shows delivered but you don't have your parcel, email hello@thearbor.com.au within 7 days of the delivery date and we'll sort it out.

Last updated: May 2026.

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